Welcome to the Staff Training Hub — your central resource for training, tools, and support. Please use the sections below to access important materials and stay up-to-date with your responsibilities and resources.
New Hire Onboarding
Documentation Center
Resources to improve your shift notes and compliance:
Training Modules
Complete training courses by category
Zero Tolerance
Direct Core
HIPPA
APD-Waiver
FDOH HIV/Aids
APD-Iconnect Basics
APD-Iconnect Overview of the Consumer Central Record
APD-Iconnect Roles, Permissions, Security, Multifactor Authentication
Additionally 8 hours of In-Service Training is required to remain in compliance with APD. We will complete these training sessions via webinars and Train FL. This is to be done Quarterly (July, October, January and April). Management will do quarterly checks and send reminders at the beginning of each new quarter to insure compliance.
Please utilize the link below to book in-office appointments related to training and cyberark app fixes
Upcoming CPR Classes with Lee Paxton Central Florida Safety Training
3rd @ 7am 6825 Fox Chase Drive
3rd @ 6pm 6825 Fox Chase Drive
13th @ 7am 6825 Fox Chase Drive
19th @ 7am 6825 Fox Chase Drive
23rd @7am 6825 Fox Chase Drive
23rd @6pm 6825 Fox Chase Drive
27th @ 7am 6825 Fox Chase Drive
Please Contact Lee @ 863-412-6303 with your name, email, address and the date you are attending CPR and First Aid.
This is a mandatory course to keep your position. Please let us know if you need any help with getting this scheduled.
Please be advised that the following APD iConnect Supplemental Trainings are mandatory for all applicable staff. These sessions are essential to ensure compliance and readiness for ID PASS and Electronic Visit Verification (EVV) protocols.
1. APD iConnect: Supplemental Training for ID PASS
Date: August 26, 2025
Time: 10:00 AM – 12:00 PM (2 hours)
2. APD iConnect: Supplemental Training for Personal Supports / Respite / HHCS Providers (EVV)
Date: August 28, 2025
Time: 12:30 PM – 4:30 PM (4 hours)
3. APD iConnect: Supplemental Training for EVV Managers
Date: September 4, 2025
Time: 9:00 AM – 1:00 PM (4 hours)
4. APD iConnect: Supplemental Training for Life Skills Development
Date: September 17, 2025
Time: 2:00 PM – 5:00 PM (3 hours)
Pre-requisites Required:
You must complete the following courses prior to attending these supplemental trainings:
APD iConnect – Basics
APD iConnect – Roles, Permissions, Security, and Multifactor Authentication
APD iConnect – Overview of the Consumer Central Record
In-Service Credit:
These supplemental trainings do not count toward your required in-service training hours.
Registration Instructions:
Register through Train Florida and access the sessions via GoToWebinar (linked within Train upon registration).
If you have any questions regarding registration or training requirements, please contact your supervisor or training coordinator.
If you need assistance with training requirements, scheduling, or accessing online resources, please contact Caitlyn at info@webbshhc.com.
Together, we are building a knowledgeable, confident, and compassionate team dedicated to making a difference.
5304 S Florida Ave Ste 400-G, Lakeland FL 33813
Office: 863-698-7696
After Hours: 863-709-5782
Email: info@webbshhc.com
Office Hours:
Mon-Fri 8:30AM-4:00PM
Sat-Sun Closed